Quality from the Patient’s Perspective (QPP) Non-COVID COVID
QPP Medical Technical Competence mean, (SD) 3.63 (0.52) 3.72 (0.56) p = 0.582
QPP Physical Technical Conditions mean, (SD) 3.4 (0.71) 4.00 (0.69) p<0.0037***
QPP Identity Oriented Approach mean, (SD) 3.66 (0.41) 3.69 (0.46) p = 0.846
QPP Socio Cultural Atmosphere mean, (SD) 4.00 (0.38) 3.98 (0.43) p = 0.806
QPP Total Patient Satisfaction Score mean, (SD) 3.67 (0.37) 3.87 (0.39) p = 0.804